

Just before the close of 2023, we released AI Record Finder™, the world’s first AI chat-based search engine for historical records. It provided a new way to find historical documents: instead of the traditional search form, our users could now have a friendly chat with an AI assistant that would identify records about their ancestors, relatives, or other deceased individuals.
The feature was launched in beta and enjoyed impressive engagement: 185,000 people have tried it, with a total of 293,000 conversations created and 862,000 messages sent from users to the AI assistant.
However, the feature fell short of our expectations, and we understood from the feedback we received that most genealogists preferred the more traditional search format. While we hoped that new users would find it easier to use this kind of system, we learned that they too managed more easily with search forms. For this reason, we have decided to discontinue AI Record Finder™. As of August 9, 2024, the feature will no longer be available on MyHeritage.
MyHeritage is committed to innovation and we’re always looking for ways to leverage the latest technologies to make your family history research easier and more successful. With that in mind, it’s important to us to focus our efforts on products that our users truly find useful.
We continue to explore new ways to incorporate AI technology into our products, and we can promise you that more exciting AI-related innovations are in the pipeline. In the meantime, we’ll take this opportunity to thank our Product and R&D teams, who invested so much time, effort, creativity, and skill in bringing this incredible idea to fruition, and to express our gratitude to everyone who gave this feature a try. Thank you for your support and encouragement.