Introducing the MyHeritage Knowledge Base

Introducing the MyHeritage Knowledge Base


We’re thrilled to introduce the MyHeritage Knowledge Base: a new online resource center for enhancing your understanding of MyHeritage’s tools, products and services, and to help you make the most of your family history research. 

At MyHeritage, we’re always striving to improve the user experience and to make genealogy research easy and intuitive. The MyHeritage Knowledge Base takes you step-by-step through the different MyHeritage features, providing you with a seamless understanding of the different tools available as you explore your family history on MyHeritage. It includes a wealth of educational materials that will help you learn about every facet of MyHeritage: articles, how-to videos, and webinars covering a wide variety of topics, including plenty of tips for everyone from beginner family history enthusiasts to seasoned genealogists.

The MyHeritage Knowledge Base is currently available in English, German, Dutch, French, Swedish, and Norwegian, and we will be adding new languages in the future. It is open to everyone and is free of charge. We will be adding new content to the site on a regular basis, so if there’s anything that you’d like to learn about, just let us know! 

Visit the MyHeritage Knowledge Base

The new MyHeritage Knowledge Base homepage (click to zoom)

You’ll find the MyHeritage Knowledge Base split into three main sections: articles, webinars, and how-to videos. All the how-to videos and webinars are available to watch on-demand, and articles are informative for convenient learning.

You can regularly access the new learning resources whenever you like, from the comfort of your own home. 

Getting Started

To get started, either type into the search bar to learn more about a specific topic or choose one of our categories: family tree, research, DNA, or health. 

If you’re a new user and would like to start with the basics, click “Get started” next to “Interested in the basics?”

MyHeritage Basics (click to zoom)

How-to Videos

Our step-by-step how-to videos will walk you through multiple features on MyHeritage in an easy-to-understand format.

Feel free to pause, take notes, and refer back to the videos as needed. 


In the webinars section, we feature recorded sessions from experts in genealogy and DNA testing covering a variety of topics in depth. 

Here you can also sign up for upcoming MyHeritage webinars, and view the upcoming webinar schedule. 

All the webinars include timestamps, providing you with a list of all the topics in the video, allowing you to jump to just the parts that you’d like to watch. 

Webinar time stamps


Under Articles, you’ll find written articles explaining MyHeritage features and products, as well as helpful tips.

Article section
Example of an article

Related Content

When viewing each video or article, related content will be displayed underneath so you can easily jump to the next item that may be of interest.

Related content

Filtering Content

Under the Learn page, you’ll find all the pieces of content available in the MyHeritage Knowledge Base. 

Learn page (click to zoom)

Filter content by topic (family tree, DNA, research, or health), by content type (how-to video, webinar or article) or sort by most popular or recent content. 

Filter and sort options for content

Other Resources

In addition to the Learn section which includes all content discussed above, the header at the top of the page contains links to additional resources. 

MyHeritage Knowledge Base page header

Click “Downloadable resources” for materials that you can download or print out, “Contact us” for content suggestions, to offer to be a content contributor, or for general feedback or a general request, or “Help Center” to visit the MyHeritage Help Center for help with your support questions. On the far right, you can also change the site language.

Downloadable resources


Whether you’re a new MyHeritage user, just starting your journey into family history research or a genealogy veteran, the MyHeritage Knowledge Base is sure to benefit you and help you make the most of your MyHeritage experience. 

We’re here with you every step of the way, as you foray into your family’s past. We invite you to jump in and see what you can learn!

Leave a comment

The email address is kept private and will not be shown

  • Brenda Holt

    April 4, 2021

    That it so neat ilove that