Sunset Notice for BackupMyTree and World Vital Records/Family Link

Comments0

In 2011, MyHeritage acquired the services World Vital Records/Family Link and BackupMyTree. We are now announcing that these services will be retired on September 1, 2018.

BackupMyTree
BackupMyTree was a free service for backing up family trees consisting of a software client and server backup at www.backupmytree.com. At its peak, the service was used by a few thousand users. The BackupMyTree software did not survive recent updates that Microsoft has made to the Windows operating system. The data that was backed up on BackupMyTree will be deleted on September 1, 2018. Any user of the service who would like a copy of their family tree data from BackupMyTree is encouraged to download their backup from the service before September 1, 2018, and to contact MyHeritage support if they require any special assistance.

World Vital Records/Family Link
These two similar services provide a searchable collection of historical records and were the basis for MyHeritage’s expansion into historical records in 2011. Both these services share the same pool of historical records. In 2012, all of the data on those services was transferred to MyHeritage SuperSearch™ where the number of available records is more than triple what was originally available on these services. MyHeritage also includes superior tools for searching and matching. World Vital Records/Family Link underwent silent sunset under which almost no new subscribers have been added in the past three years. Now we are announcing that as of September 1, 2018, World Vital Records and Family Link will be shut down.

Any current subscriber of these services is entitled to a free Data subscription on MyHeritage for the same duration. Subscribers of World Vital Records or Family Link that still have an active subscription that extends beyond September 1, 2018, and who find that they do not yet have an equivalent subscription for free on MyHeritage, are welcome to contact MyHeritage Support and a free Data subscription on MyHeritage will be provided to them for the duration of their current subscription.

We will work with subscribers of the World Vital Records Library Edition to transition them to the MyHeritage Library Edition which is a superior product with three times more content. We will give the Library subscribers an equivalent subscription on MyHeritage plus six additional months for free to ease their transition.

For any further questions, please contact our Support team at support@myheritage.com.

Leave a comment

The email address is kept private and will not be shown