Ever had a computer crash, a hardware failure, a virus in your email or deleted something by accident? We are pleased to announce the launch of our new backup service. It is designed to offer added protection for your family tree and photos and to give you a safe place from which to recover your information should you ever lose it.
You can find the service within the 'Family Tree' menu on your website, as seen below (click to enlarge).
Once you’ve signed up, all your tree data and photos will be backed up automatically once a month. The data is kept in a secure, password-protected server hosted by our partner Amazon.com.
Because it runs regular backups, the service provides a lifeline if you experience trouble with your data. Sometimes people accidentally delete data or mistakenly overwrite it with information that later transpires to be wrong. The backup service enables you to retrieve the different versions of your data you've saved over time. You can also be more relaxed about collaborating with other members within your site: if you have another, less experienced genealogist in the family, you needn’t worry so much about letting them have a go at adding information to the tree. If you later discover it to be incorrect, you have an older version backed-up on file that you can easily retrieve.
Retrieving backups is easy. Once you’re using the service, you simply need to click on one of your backups in the menu and then verify your identity with your password. Within a short space of time your backup will be ready to use. You’ll be notified via email whenever you have retrieved a backup successfully, and also whenever an automatic backup has been made.
The service can run for as long as you’d like it to. If you want to stop using it at any time, your backups will last for a grace period of another 30 days, in case you have need of them again.
So why not give it a try? If you like the sound of the new backup service, it’s very cheap to use. The service is available for Basic and Premium members, and costs just $3.00, €2.50, or £2.00 per month, depending on your currency. We hope you enjoy this new feature!