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	<title>Comments on: A Granite Vault for the Digital Age: MyHeritage.com&#8217;s New Backup Service</title>
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	<link>http://blog.myheritage.com/2010/07/a-granite-vault-for-the-digital-age-myheritage-coms-new-backup-service/</link>
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		<title>By: Robert</title>
		<link>http://blog.myheritage.com/2010/07/a-granite-vault-for-the-digital-age-myheritage-coms-new-backup-service/#comment-912</link>
		<dc:creator>Robert</dc:creator>
		<pubDate>Tue, 27 Jul 2010 16:04:17 +0000</pubDate>
		<guid isPermaLink="false">http://blog.myheritage.com/?p=2688#comment-912</guid>
		<description>Those of you with support inquiries, I have forwarded your problems onto the support team who should be in touch asap.

Re: Sharon, Our main servers are secure and internally backed up, so there&#039;s no chance that your data will suddenly be lost. What this service does offer is insurance if you make changes which you later may want to undo. Some people prefer to do backups themselves via manual GEDCOM files, which is fine. The benefit of our method is that it makes backing up more convenient (it&#039;s automated), and makes restoration easier as well. Having a backup on a server offers some benefits over one on a computer, too: for instance, if your computer were to break, or if you are frequently using more than one computer. Our new backup keeps not only the GEDCOM files but also all the photos. If you have many photos, backing them up yourself every month is possible, but can be tedious, and this is where the backup service can come in handy. Please note that even if you do not buy the backup service, if something breaks with your tree and we can restore it from our latest internal backup, we will do that for you or any customer as a courtesy, free of charge.</description>
		<content:encoded><![CDATA[<p>Those of you with support inquiries, I have forwarded your problems onto the support team who should be in touch asap.</p>
<p>Re: Sharon, Our main servers are secure and internally backed up, so there&#8217;s no chance that your data will suddenly be lost. What this service does offer is insurance if you make changes which you later may want to undo. Some people prefer to do backups themselves via manual GEDCOM files, which is fine. The benefit of our method is that it makes backing up more convenient (it&#8217;s automated), and makes restoration easier as well. Having a backup on a server offers some benefits over one on a computer, too: for instance, if your computer were to break, or if you are frequently using more than one computer. Our new backup keeps not only the GEDCOM files but also all the photos. If you have many photos, backing them up yourself every month is possible, but can be tedious, and this is where the backup service can come in handy. Please note that even if you do not buy the backup service, if something breaks with your tree and we can restore it from our latest internal backup, we will do that for you or any customer as a courtesy, free of charge.</p>
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		<title>By: Sharon Horswill</title>
		<link>http://blog.myheritage.com/2010/07/a-granite-vault-for-the-digital-age-myheritage-coms-new-backup-service/#comment-900</link>
		<dc:creator>Sharon Horswill</dc:creator>
		<pubDate>Mon, 26 Jul 2010 01:12:11 +0000</pubDate>
		<guid isPermaLink="false">http://blog.myheritage.com/?p=2688#comment-900</guid>
		<description>I&#039;m afraid I don&#039;t think much of this idea of you charging me to back up the family tree if YOU lose it! I pay to have it on the My Heritage system and I expect it to be kept safely on your server. If it ever went wrong I wouldn&#039;t be puttin...g it on there again. My back up is ....Ancestry ;-)

There is also a problem with the back up system being offered. The back up files will be gedcom, right? First of all, I can download the gedcom files free so why would I pay for that? Secondly, if you load a gedcom file onto a My Heritage site it will let you see it but not edit it. So I would have to start again anyway!</description>
		<content:encoded><![CDATA[<p>I&#8217;m afraid I don&#8217;t think much of this idea of you charging me to back up the family tree if YOU lose it! I pay to have it on the My Heritage system and I expect it to be kept safely on your server. If it ever went wrong I wouldn&#8217;t be puttin&#8230;g it on there again. My back up is &#8230;.Ancestry <img src='http://blog.myheritage.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>There is also a problem with the back up system being offered. The back up files will be gedcom, right? First of all, I can download the gedcom files free so why would I pay for that? Secondly, if you load a gedcom file onto a My Heritage site it will let you see it but not edit it. So I would have to start again anyway!</p>
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		<title>By: Nacelle Franz- Winrich</title>
		<link>http://blog.myheritage.com/2010/07/a-granite-vault-for-the-digital-age-myheritage-coms-new-backup-service/#comment-896</link>
		<dc:creator>Nacelle Franz- Winrich</dc:creator>
		<pubDate>Sun, 25 Jul 2010 19:05:21 +0000</pubDate>
		<guid isPermaLink="false">http://blog.myheritage.com/?p=2688#comment-896</guid>
		<description>I am also having trouble with my site.  I am unable to log in and when I ask for help there is an    Oops something must be wrong please try again.  I have tried again for two months now.  I am glad I have not paid for anything yet.  Please fix your help feature to I can have help logging in to my account.</description>
		<content:encoded><![CDATA[<p>I am also having trouble with my site.  I am unable to log in and when I ask for help there is an    Oops something must be wrong please try again.  I have tried again for two months now.  I am glad I have not paid for anything yet.  Please fix your help feature to I can have help logging in to my account.</p>
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		<title>By: online website design</title>
		<link>http://blog.myheritage.com/2010/07/a-granite-vault-for-the-digital-age-myheritage-coms-new-backup-service/#comment-892</link>
		<dc:creator>online website design</dc:creator>
		<pubDate>Sat, 24 Jul 2010 10:00:37 +0000</pubDate>
		<guid isPermaLink="false">http://blog.myheritage.com/?p=2688#comment-892</guid>
		<description>Signed up right away. Nice service and since I often forget to do regular back ups this is a great failsafe.</description>
		<content:encoded><![CDATA[<p>Signed up right away. Nice service and since I often forget to do regular back ups this is a great failsafe.</p>
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		<title>By: Glorene Tabor Strickland</title>
		<link>http://blog.myheritage.com/2010/07/a-granite-vault-for-the-digital-age-myheritage-coms-new-backup-service/#comment-888</link>
		<dc:creator>Glorene Tabor Strickland</dc:creator>
		<pubDate>Sat, 24 Jul 2010 04:04:36 +0000</pubDate>
		<guid isPermaLink="false">http://blog.myheritage.com/?p=2688#comment-888</guid>
		<description>I am Glorene Tabor Strickland and I cannot get into my Tabor Strickland website.  I am getting very upset about this.  I pay for this website and I need to us  it.  Please see what you can do.  It has over 1400 people in it.  I think this is really bad.  Please help.  Glorene Tabor Strickland</description>
		<content:encoded><![CDATA[<p>I am Glorene Tabor Strickland and I cannot get into my Tabor Strickland website.  I am getting very upset about this.  I pay for this website and I need to us  it.  Please see what you can do.  It has over 1400 people in it.  I think this is really bad.  Please help.  Glorene Tabor Strickland</p>
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		<title>By: Scott Phillips</title>
		<link>http://blog.myheritage.com/2010/07/a-granite-vault-for-the-digital-age-myheritage-coms-new-backup-service/#comment-876</link>
		<dc:creator>Scott Phillips</dc:creator>
		<pubDate>Thu, 22 Jul 2010 00:29:23 +0000</pubDate>
		<guid isPermaLink="false">http://blog.myheritage.com/?p=2688#comment-876</guid>
		<description>Signed up right away.  Nice service and since I often forget to do regular back ups this is a great failsafe.  

Thanks!</description>
		<content:encoded><![CDATA[<p>Signed up right away.  Nice service and since I often forget to do regular back ups this is a great failsafe.  </p>
<p>Thanks!</p>
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		<title>By: Mario</title>
		<link>http://blog.myheritage.com/2010/07/a-granite-vault-for-the-digital-age-myheritage-coms-new-backup-service/#comment-874</link>
		<dc:creator>Mario</dc:creator>
		<pubDate>Wed, 21 Jul 2010 14:29:55 +0000</pubDate>
		<guid isPermaLink="false">http://blog.myheritage.com/?p=2688#comment-874</guid>
		<description>Hi Donella,
Glad you like it. The new backup actually works for both online trees as well as trees that you did publish through the Family Tree Builder software!
Best
Mario</description>
		<content:encoded><![CDATA[<p>Hi Donella,<br />
Glad you like it. The new backup actually works for both online trees as well as trees that you did publish through the Family Tree Builder software!<br />
Best<br />
Mario</p>
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		<title>By: Donella</title>
		<link>http://blog.myheritage.com/2010/07/a-granite-vault-for-the-digital-age-myheritage-coms-new-backup-service/#comment-871</link>
		<dc:creator>Donella</dc:creator>
		<pubDate>Wed, 21 Jul 2010 12:30:03 +0000</pubDate>
		<guid isPermaLink="false">http://blog.myheritage.com/?p=2688#comment-871</guid>
		<description>sounds great!  almost makes me wish I was using your software, instead of your online tree! ;D</description>
		<content:encoded><![CDATA[<p>sounds great!  almost makes me wish I was using your software, instead of your online tree! ;D</p>
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