Comments on: Changes in Basic plan and special discount for Premium http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/ Wed, 19 Jun 2013 12:05:40 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Robert http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-2746 Robert Tue, 18 Jan 2011 16:28:17 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-2746 Hi Jill, if you want we can try and get your tree below the premium limit so you can use it as a basic user again. Drop me an email on robert[at]myheritage.com Hi Jill, if you want we can try and get your tree below the premium limit so you can use it as a basic user again. Drop me an email on robert[at]myheritage.com

]]> By: Jill http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-2725 Jill Mon, 17 Jan 2011 21:42:25 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-2725 I am just now able to return to my family tree and see that there have been some changes. As I read above its says that I can stil access my trees however I can do absolutely nothing with them. I have some items that are incorrect and unless I upgrade I cannot make these changes. Everything is blocked out. This is very dissapointing to me as I enjoyed using this site however I will just have to leave everything as is and forget about using this site. It was great while it lasted but I cannot afford to be paying for this. I am just now able to return to my family tree and see that there have been some changes. As I read above its says that I can stil access my trees however I can do absolutely nothing with them. I have some items that are incorrect and unless I upgrade I cannot make these changes. Everything is blocked out. This is very dissapointing to me as I enjoyed using this site however I will just have to leave everything as is and forget about using this site. It was great while it lasted but I cannot afford to be paying for this.

]]> By: Robert http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-1615 Robert Tue, 02 Nov 2010 14:19:41 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-1615 EdrieAnne and Chris, Not sure why you've received emails at this stage, but feel free to drop me an email (from the account you're registered with) on robert@myheritage.com We should be able to get you access to your site at least for long enough to retrieve your data. EdrieAnne and Chris,

Not sure why you’ve received emails at this stage, but feel free to drop me an email (from the account you’re registered with) on robert@myheritage.com

We should be able to get you access to your site at least for long enough to retrieve your data.

]]> By: Chris http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-1587 Chris Fri, 29 Oct 2010 15:16:44 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-1587 I also did not know that you were lowering your limit. Your blog entry states that we will not lose our data our our access, yet I can't even look at my tree. It would have been nice to have the option to lower the amount of people in our tree before we were totally cut off from even seeing it. I also did not know that you were lowering your limit. Your blog entry states that we will not lose our data our our access, yet I can’t even look at my tree. It would have been nice to have the option to lower the amount of people in our tree before we were totally cut off from even seeing it.

]]> By: EdrieAnne http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-1582 EdrieAnne Thu, 28 Oct 2010 23:07:54 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-1582 Oct 2010. I just received an email. I have no idea what I even have on your site. I can't access it...and if my total tally is right, I already exceed the number allowed at Premium level. I would like download my data and remove my trees from your site. Oct 2010. I just received an email. I have no idea what I even have on your site. I can’t access it…and if my total tally is right, I already exceed the number allowed at Premium level. I would like download my data and remove my trees from your site.

]]> By: Jaime O. Umali http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-281 Jaime O. Umali Sat, 08 Aug 2009 02:19:37 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-281 I am considering to upgrade from my Basic. My Basic currently has 462 members, which is below the original 500 limit. 1. Are all the information still available and accessible even if I don't upgrade? 2. Will all the information still be availabe and accessible once I upgrade? I am considering to upgrade from my Basic. My Basic currently has 462 members, which is below the original 500 limit.

1. Are all the information still available and accessible even if I don’t upgrade?
2. Will all the information still be availabe and accessible once I upgrade?

]]> By: Mario http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-280 Mario Tue, 21 Jul 2009 15:36:59 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-280 Hi Kent, As written above, from August 1st the new limits will apply even to old Basic sites. We are trying to make the move as easy as possible and there will be a prolongued transition period. Feel free to email support 'at' myheritage.com with more detailed questions. Thanks and best Mario Hi Kent,
As written above, from August 1st the new limits will apply even to old Basic sites. We are trying to make the move as easy as possible and there will be a prolongued transition period. Feel free to email support ‘at’ myheritage.com with more detailed questions.
Thanks and best
Mario

]]> By: Kent http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-279 Kent Mon, 20 Jul 2009 05:03:22 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-279 I think the above is good news. I am still a bit confused on the status of existing trees that will exceed the new limits (Aug 1) , but do not exceed the old (current) limits. As I understant it nothing will be deleted. Are the sites then "frozen" at the current configuration or will the old/current limits apply? I think the above is good news. I am still a bit confused on the status of existing trees that will exceed the new limits (Aug 1) , but do not exceed the old (current) limits. As I understant it nothing will be deleted. Are the sites then “frozen” at the current configuration or will the old/current limits apply?

]]> By: Linde http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-278 Linde Mon, 20 Jul 2009 04:39:34 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-278 Dear Douglas and Marijn, Thank you for your comment and douglas for recommending our site! I will pass on your suggestions. We can assure you that no data will be deleted and whatever trees you have created on MyHeritage they are safe even if you are unable to upgrade at this moment. On the 'family tree > manage trees' page you have full control over your trees and you can import, export or delete at any time. We are keeping existing features free so all users can enjoy them and only keep some of the additional functionality to Premium users. There are lots of enhancements, like the mobile photo uploads, the new photo tagging, the new slideshows and also the new events section that were released for all users completely free of charge. And not to forgot, double the amount of storage you had before for pictures and files. If you are in a position to upgrade the special discount of 35% is a great deal. That way you are also supporting further genealogical innovations and continued development of new features. Thanks again for your trust in MyHeritage we hope you continue to use our services. Dear Douglas and Marijn,

Thank you for your comment and douglas for recommending our site! I will pass on your suggestions.

We can assure you that no data will be deleted and whatever trees you have created on MyHeritage they are safe even if you are unable to upgrade at this moment.

On the ‘family tree > manage trees’ page you have full control over your trees and you can import, export or delete at any time.

We are keeping existing features free so all users can enjoy them and only keep some of the additional functionality to Premium users. There are lots of enhancements, like the mobile photo uploads, the new photo tagging, the new slideshows and also the new events section that were released for all users completely free of charge. And not to forgot, double the amount of storage you had before for pictures and files.

If you are in a position to upgrade the special discount of 35% is a great deal. That way you are also supporting further genealogical innovations and continued development of new features.

Thanks again for your trust in MyHeritage we hope you continue to use our services.

]]> By: Marijn Haenen http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-277 Marijn Haenen Thu, 16 Jul 2009 09:15:09 +0000 http://blog.myheritage.com/2009/07/changes-in-basic-plan-and-special-discount-for-premium/#comment-277 I want to complain about the decrease in the basic plan. For a long time i put a lot of time in the making of my tree. And i have about 500 persons in the tree. I enjoy the site very much but dont have the money for the upgrade. I want to complain about the decrease in the basic plan.
For a long time i put a lot of time in the making of my tree. And i have about 500 persons in the tree. I enjoy the site very much but dont have the money for the upgrade.

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